common problem
- FAQ -
What are the accepted forms of payment?
We accept cash as a form of payment.
When will the exchange rate be updated?
We usually update the exchange rate at 10:30am, but may change it at other times.
Do I need to show my identity documents before making a transaction?
Due to legal requirements, customers are required to present valid identification documents for registration.
Is there a minimum amount and handling fee for exchange?
There is no handling fee and no minimum exchange amount for any currency.
Can I pre-book foreign currencies?
If there is a shortage of foreign currencies in the store, we can provide ordering service.
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